Wine was made to be enjoyed, and yours is one step closer to being uncorked.

All collector-owned bottles purchased on CruTrade are stored and shipped exclusively through Crurated, our trusted partner for secure storage, logistics, and delivery.

To request delivery, follow these steps:

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Step 1: Create an account on Crurated  (Already have one? Skip ahead to the next step).

Step 2: Connect your Crurated and CruTrade accounts

1. Remove your bottles from your CruTrade marketplace
2. Set your shipping preferences
3. Track your shipment 

You can also access our FAQs below. 
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Step 1: Create a Crurated Account ‍

• Create your account here.
• Select Explorer as your membership tier (it’s free)
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• Enter your:
  
  • Name
    
    
  • Email address
    
    
  • Birthday
    
    
  • Country of residence
    
• Remain inside of your Crurated account.
  

Step 2: Connect your Crurated to CruTrade accounts

• Log into your Crurated account (if you haven’t already done so).
  
  
• Once inside your account, click Your Cellar on the left-hand menu
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• Then click Connect CruTrade

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• Generate a One-Time Passcode (OTP)

• Copy the OTP then head back to Crurated and paste it into the prompt.

• You’ll see a confirmation message once your account is successfully connected

Step 3: Remove Your Bottles from your CruTrade Marketplace

• Go to My Cellar in Crurated. Your purchases from CruTrade will be automatically shown. 

• Find the CruTrade-purchased bottles you want to ship in Your Cellar
  
  
• Then remove them from the marketplace so they’ll be eligible for shipping:
  
  • Select each bottle you want to ship
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  • Click Actions
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  • Select Remove from Marketplace

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• Once the status updates to Available to Ship:
  
  • Click Actions again
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  • Select Ship
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Step 4: Set Your Shipping Preferences

• Follow the prompts to:
  
  • Select your delivery destination
    
    
  • Choose a shipping date
    
    
  • Add any special instructions (e.g., delivery notes, timing preferences)
    
    
• All shipments are:
  
  • Temperature-controlled
    
    
  • Fully tracked
    
    
  • Insured
    
    
• Once submitted, your bottle status will update to Shipment Requested

Step 5: Track your shipment delivery 

• Most orders arrive within 7–14 business days. All of your shipments will be tracked in Crurated.
  
  
• Crurated handles:
  
  
  • Customs
    
    
  • International logistics
    
    
  • Final-mile delivery to your door
    
    

Shipping FAQs
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What does shipping cost?

Flat-rate pricing depends on your Crurated membership tier and destination:

• Europe: Free to €3 per bottle
  
  
• US & Asia: €5–€10 per bottle
  
  
• Australia/NZ: €10–€25 per bottle
  

Flat rates usually apply to shipments of 6+ bottles.

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Can I ship fewer than 6 bottles?

Yes — but flat-rate pricing may not apply. Crurated will provide a custom quote.

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How long does delivery take?

• Europe: ~1 week
  
  
• US/Canada/Asia: ~2 weeks
  
  
• Australia/NZ: Varies by region
  
  

What if weather conditions are extreme?

Shipping pauses during high heat or freezing temperatures. To proceed anyway, you may sign a weather waiver and request shipment.

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Is my wine insured?

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Yes — all bottles are insured for theft, breakage, and loss in transit.

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